The application of artificial intelligence will not be limited to the above level, it will be the value of the electricity supplier industry. Specific performance: help to improve service quality and reduce labor costs; warehousing and logistics, artificial intelligence has great application; application scenarios will help to meet the increasingly complex business; artificial intelligence will be the "mirror" consumer preferences.
In recent ten years, e-commerce has made remarkable achievements, with Taobao, Jingdong, vip.com as the representative of the electricity supplier brand not only brings convenient and efficient consumption mode, for consumers at the same time, as the electricity supplier operating costs are lower and therefore the real economy, greatly improving the efficiency of the economic operation, to bring consumers the benefits.
However, e-commerce is also facing a huge bottleneck, that is, how to further reduce operating costs, improve operational efficiency, which is related to the vital interests of the user, but also related to the business performance of the electricity supplier companies.
As we all know, e-commerce shopping guide services, warehousing logistics often need to spend a lot of manpower and material resources, the cost can not be ignored. In order to compress this part of the cost, we must use a large number of machines to replace the manual, and now full of artificial intelligence may become the key to solve this problem. Of course, the application of artificial intelligence will not be limited to the above level, it will be the value of the electricity supplier industry.
1, artificial intelligence helps to improve service quality and reduce labor costs
In the context of the increasingly mature industry, the electricity supplier to the service system requirements are getting higher and higher. For example, some users in the online shopping appliances, hoping to get a detailed and professional solutions, this is the traditional the advantage of the store, and if the artificial intelligence is strong enough, can be used instead of artificial intelligent customer service customer service to complete the relevant questions, then it will optimize the user experience, to achieve to enhance the quality of service, because the service is not restricted by time and space, of course, it will also reduce the labor cost accordingly.
2, warehousing and logistics, artificial intelligence
Today, such as Ali, Jingdong and other giants are speeding up unmanned aerial vehicles, unmanned warehouse applications, which is consistent with the concept of artificial intelligence. In the past, warehousing and logistics mainly rely on people to do, and now, the UAV can be set up according to the route of intelligent transportation of goods in advance, no one can be a scientific and reasonable management of the package, sorting. This not only reduces the error rate, but also saves the cost of human resources.
3, artificial intelligence to help meet the increasingly complex electricity supplier application scenarios
Of course, the above said warehousing logistics is a relatively simple application scenarios. In fact, the whole process of electricity supplier operations, the last mile of service is particularly important, and the application of the scene is more diversified. For example, in the District, office, shopping malls and other different regions, the nature of the last mile, the content is also different. With the help of artificial intelligence, electricity providers through scientific and rational analysis, calculation, is expected to launch a solution to adapt to different scenarios, to achieve the balance of efficiency and cost.
4, artificial intelligence will mirror consumer preferences
There is an important value of artificial intelligence to e-commerce, that is, "mirror" consumer preferences. In simple terms, the relevant technology of artificial intelligence is like a mirror, for the vast number of consumer preferences, feedback and other information summary, statistics, and then portrait. And the general analysis of large data is different, artificial intelligence has a certain ability to learn and think, the results of its analysis is often closer to the true idea of consumers. So then, whether it is the improvement of goods, or service optimization, have become a trace.
Nowadays, artificial intelligence has entered the fast lane, and as the technology becomes more mature, more and more widely, the future stimulating effect on the electronic commerce can not be underestimated, believe that artificial intelligence will become an important thrust of change electricity supplier.